Issue Date: 
Tuesday, June 17, 2014

Policies & Procedures - Tenders

By Werner van Rooyen

17 June 2014

Last week I had a look at an Eskom tender. In it was a section pertaining to Policies and Procedures. It made me wonder how many SMME’s have got Policies and Procedures in place. The problem with Policies and Procedures is that it sounds much more complicated than it actually is.

Policies can be described as clear and simple statements of how your company or enterprise intends to conduct its services, actions or business. It is a set of guiding principles to help you with decision making. Very important to remember is that Policies don`t need to be long or complicated - a couple of sentences may be all you need for each policy area.

Policies and Procedures go hand in hand. Procedures describe how each policy will be put into action in your company or enterprise. Each procedure should outline:

  • Who will do what
  • What steps they need to take
  • Which forms or documents to use.

Procedures can just be a few points or instructions. Sometimes they work well as forms, checklists, instructions or flowcharts.

Policies and their accompanying procedures will vary between enterprises because they reflect the values, approaches and commitments of a specific company or enterprise and its culture. But they share the same role in guiding your company or enterprise.

There are many Policies that your company or enterprise can have or adhere to. Some of the most common Polices and Procedures are:

  • Financial Policy
  • Disaster Recovery Policy
  • IT Security Policy
  • Compliance Policy
  • HR Policies which include -
    • HIV and AIDS Policy
    • Alcohol and Substance Abuse Policy
    • Disciplinary Code
  • Code of Ethics

Policies and Procedures do not feature much in Governmental Tenders but in State Owned Companies such as ESKOM, Telkom and SABC you will be required to include your Policies and Procedures. The Private Sector also puts heavy emphasis on Policies and Procedures especially large companies such as MTN, ABSA and FirstRand.

If you are going to respond to a Tender for State Owned Companies or Private Sector Companies I recommend that you get your Policies and Procedures in place. I also recommend that you get a Professional Person to assist you when drawing up your company or enterprise’s Policies and Procedures. Like mentioned before, it is not long and/or complicated documents, but it needs to be done correctly. It is best to get someone in the know to assist you.

Part of the service that we render at is drawing up Policies and Procedures for SMME’s. Please feel free to contact us at for quotes on Policies and Procedures.

You can also visit our website at to find out more about our Tender Workshops or purchase our Tender Manual: A practical guide on how to tender.

Until the next time - happy tendering.

Title Closing Date Tender No.
The South African National Roads Agency SOC Limited (SANRAL) invites tenders for the provision of Consulting Engineering Services for the Periodic Maintenance (Resurfacing) on National Route 2 Section 5 between Heidelberg (km 54.00) and Riversdale (km 81.90) 2019-10-11 14:00 N002- 050- 2019/ 3F
The South African National Roads Agency SOC Limited (SANRAL) invites tenders for the provision of Consulting Engineering Services for the Periodic Maintenance (Resurfacing) Of National Route 7 Section 3 From Cederberg Intersection (Km 102.52) To Kransvleikloof (Km 120.88). 2019-10-11 14:00 N.007- 030- 2019/ 4F
Provision of General Building, Grounds and Fire Detection Maintenance Services-Western Cape 2019-10-11 11:00 SAMRC/ FMPGB& GFDMS/ 2019/ 10
Supply and Delivery of 1 x Mesa 2 Handheld Rugged Field GPS and 1 x Trimble TDC 600 Data Collector for Defence Works Formation. 2019-10-17 11:00 CPSC- B- G- 143- 2019
Refurbishment of Building B & other SAMRC Buildings in the Western Cape Sites 2019-10-11 11:00 SAMRC/ FMRB& OS/ 2019/ 8- WC
Supply and Delivery of Motorcycle Components and Spares for South African Army Headquarters. 2019-10-15 11:00 CPSC- B- G- 152- 2019
Water and sanitation programme phase 3A at Ngwenyabeyigwinya P School, Nongoma 2019-10-15 11:00 ZNTU 02327 W
Water and sanitation programme phase 3A at Phiwamandla Secondary School, Mtubatuba 2019-10-15 11:00 ZNTU 02348 W
Supply and delivery of coal to East London Management Area 2019-10-04 11:00 ELB 1/ 2019
Water and sanitation programme phase 3A at Vezobala Junior P School, Mtubatuba 2019-10-15 11:00 ZNTU 03958 W
Water and sanitation programme phase 3A at Umfolozi PS School, Mtubatuba 2019-10-14 11:00 ZNTU 03964 W
Water and sanitation programme phase 3A at Ekujulukeni Combined School, Ulundi 2019-10-14 11:00 ZNTU 02333 W
Water and sanitation programme phase 3A at Godlumkhonto PS School, Ulundi 2019-10-14 11:00 ZNTU 02331 W
Braamfontein guardroom upgrade 2019-10-01 11:00 Rfq01-204/09/2019
Electrical harnesses 2019-10-11 11:00 DLS150668
Installation of signage at Randfotein station 2019-10-01 11:00 Rfq01-201/09/2019
Electrical harnesses 2019-10-11 11:00 DLS150669
Request for proposal for the appointment of a panel of attorneys and forensic specialists to provide legal support services to Newcastle Municipality for a period of three (3) years 2019-09-20 12:00 A014-2017/18
Supply of regional offices routers and VPN clear solution 2019-09-18 12:00 7468
Supply and deliver of 50 kg fire extinguishers DPC trolleys at Cape Town Station 2019-09-30 12:00 WCR 103/2019


2 items that determine tender pricing

Article by Werner van Rooyen

31 January 2019

Many bidders that respond to tenders struggle when it comes to calculating a price for a specific tender. One of the reasons for this is that a large number of Small Business Owners are usually new to the tender process and therefore they lack the necessary experience to price their bids correctly.

Without getting into the fundamentals of accounting there are two basic items that determine your... Read More

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