Issue Date: 
Tuesday, June 17, 2014

Policies & Procedures - Tenders

By Werner van Rooyen

17 June 2014

Last week I had a look at an Eskom tender. In it was a section pertaining to Policies and Procedures. It made me wonder how many SMME’s have got Policies and Procedures in place. The problem with Policies and Procedures is that it sounds much more complicated than it actually is.

Policies can be described as clear and simple statements of how your company or enterprise intends to conduct its services, actions or business. It is a set of guiding principles to help you with decision making. Very important to remember is that Policies don`t need to be long or complicated - a couple of sentences may be all you need for each policy area.

Policies and Procedures go hand in hand. Procedures describe how each policy will be put into action in your company or enterprise. Each procedure should outline:

  • Who will do what
  • What steps they need to take
  • Which forms or documents to use.

Procedures can just be a few points or instructions. Sometimes they work well as forms, checklists, instructions or flowcharts.

Policies and their accompanying procedures will vary between enterprises because they reflect the values, approaches and commitments of a specific company or enterprise and its culture. But they share the same role in guiding your company or enterprise.

There are many Policies that your company or enterprise can have or adhere to. Some of the most common Polices and Procedures are:

  • Financial Policy
  • Disaster Recovery Policy
  • IT Security Policy
  • Compliance Policy
  • HR Policies which include -
    • HIV and AIDS Policy
    • Alcohol and Substance Abuse Policy
    • Disciplinary Code
  • Code of Ethics

Policies and Procedures do not feature much in Governmental Tenders but in State Owned Companies such as ESKOM, Telkom and SABC you will be required to include your Policies and Procedures. The Private Sector also puts heavy emphasis on Policies and Procedures especially large companies such as MTN, ABSA and FirstRand.

If you are going to respond to a Tender for State Owned Companies or Private Sector Companies I recommend that you get your Policies and Procedures in place. I also recommend that you get a Professional Person to assist you when drawing up your company or enterprise’s Policies and Procedures. Like mentioned before, it is not long and/or complicated documents, but it needs to be done correctly. It is best to get someone in the know to assist you.

Part of the service that we render at is drawing up Policies and Procedures for SMME’s. Please feel free to contact us at for quotes on Policies and Procedures.

You can also visit our website at to find out more about our Tender Workshops or purchase our Tender Manual: A practical guide on how to tender.

Until the next time - happy tendering.

Title Closing Date Tender No.
Supply and delivery of anti-tuberculosis medicines to the Department of Health for the period ending 30 September 2021 2019-08-19 11:00 HP01- 2019TB/ 01
Supply and delivery of anti-infective medicines (antibiotics, antifungal, antiprotozoal and antiviral agents) to the Department of Health for the period ending 30 September 2021 2019-08-19 11:00 HP02- 2019AI/ 01
Framework Agreement: Mowing, Cutting and Clearing of Vegetation From Road Reserves and Ancillary Sites 2019-08-20 11:00 S027/ 19
Supply, delivery and commission of two airborne radiation contamination monitors at iThemba Labs, Faure, Cape Town over a five (5) year period. 2019-08-16 11:00 NRF/ iThemba LABS/ 2018 - 19: 22
Rendering security services at Dr Fabian and Florence Ribeiro Treatment Centre for a period of thirty six (36) months 2019-08-12 11:00 GT/ GDSD/ 035/ 2019
Renewal of Mimecast licenses for the KZN Department of Human Settlements by the State Information Technology Agency (SITA) for a period of a year. 2019-08-12 11:00 RFB1956/ 2019
Grahamstown Master of the High Court: Provision of Cleaning Services for a period of twenty four (24) months. 2019-08-13 11:00 PEC05/ 2019
Re-advertisement - procurement of computers and laptops for the NLSA 2019-08-13 11:00 NLSA.COMPUTERS 04/ 2019
Invitation to Service Providers to Submit Proposals for Provision of Security Guarding Services for CIPC Johannesburg Customer Service Centre for a period of thirty six (36) months 2019-08-19 11:00 CIPC BID NUMBER: 02/ 2019/ 2020
Appointment of service providers to manage the implementation of data Collectors/Capturers project for the development of the National Tourism Information and Monitoring System (NTIMS) In Gauteng, North West, Limpopo, Kwazulu Natal, Mpumalanga and Western Cape Provinces (AS CLUSTERED) 2019-08-16 11:00 NDT0027/ 19
Supply, Delivery, Installation, Commissioning and Configuration of the SSD Tier on Both 3PARS 2019-08-08 11:00 RFB 157/ 18/ 19
Appointment of consultants to provide consultancy services to assist ICASA with determination of the fair economic value of the IMT700,IMT800, IMT2300, IMT2600, IMT3500 radio Frequency Spectrum and the drafting of the invitation to apply on an 80/20 PPPFA 2000, Preferential Procurement Regulation: 2017. 2019-08-20 11:00 ICASA 19/ 2019(b)
Calibration and on-Site testing Service for Radiation Monitoring Instruments and Systems at Ithemba Labs, Faure, Cape Town for a Period of fIve (5) years 2019-08-16 11:00 NRF/ iThemba LABS/ 2018 - 19: 21
Supply, delivery & offloading of Irrigation Material and Installation of Irrigation System for Zigudu Feedlot 2019-08-12 11:00 SCMU 03 – 2019/20:
Appointment of a service provider (SP) to supply old generation type Bailey bridge components, materials and equipment for construction of bridges on a three (3) year term contract. 2019-08-13 11:00 H19/ 001GS
Supply and Delivery of Daggers and Sheaths for the SA Air Force Officers, Ceremonial - Qty 60. 2019-08-14 11:00 SPU/ B/ DSS/ 015/ 19
Invitation to tender for Rental Office Space for Seda’s Gauteng Provincial Office in Johannesburg for a period of Three (3) or Five (5) years. 2019-08-19 12:00 RFP/ T 04- 2019/ 20
Hobhouse DOJ : Installation of facilities for people with disability 2019-08-13 11:00 BL19- 022
Decommission, Supplying & Installation of air-conditioning at Koedoespoort 2019-08-01 10:00 ERACNL 4845-30375
Atlantis Special Economic Zone (ASEZ): Skills development – teacher training and/or support programme 2019-07-26 12:00 RFQ 03-2020


Tender Training

By Werner van Rooyen

31 January 2019

People often ask me how I know so much about tenders and the completing of tender documents. The answer is easy; training. I believe that we must always try to train as much as possible. The more training you will do the better you will get at responding to a tender. Gary Player, one of South Africa’s best golfers of all time, used to say: “The more I practice, the luckier I get.”

That is the whole point of training. The... Read More

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