Extended Title: 
DTPC invites interested and qualifying service providers that meet the requirements of this bid to submit proposals for the provision of the service desk management system and related service offerings.

Tender Summary
Issuer: 
KwaZulu-Natal: Dube TradePort Corporation: I Connect
Tender reference: 
DTP/ RFP/ 17/ CEO/ 07/ 2017
Sector: 
Information Technology and Telecommunication
Research, Consultancy and Professional Services
Closing Date: 
Friday, November 17, 2017 - 11:00
Issue Date: 
Friday, October 20, 2017 - 08:00
Region: 
KwaZulu Natal
Meeting Compulsary: 
Yes
Meeting Date: 
Wednesday, November 1, 2017 - 11:00

Tender Description

Dube TradePort Corporation (DTPC) is a provincial public entity (section 3C in terms of the Public Finance Management Act). Refer to www.dubetradeport.co.za for more information on Dube TradePort Corporation.

DTPC invites interested and qualifying service providers that meet the requirements of this bid to submit proposals for the provision of the service desk management system and related service offerings. This will include assisting DTPC in replacing the SysAid system and integrating with other DTPC systems. The solution should align with ITIL framework processes, and ensure improvement of the ICT services.The solution should enable the organisation to: Provide improved services to customers; Provide the business service;

Provide ICT service efficiency; Provide visibility of SLAs and OLAs; and Produce detailed reporting.

It is a condition of this bid that a minimum of 40% of the contract value must be allocated to an EME/ QSE companies which are owned by African Black woman.

Meeting/Briefing Session:DTPC 29 Degrees South, 7 Umsinsi Junction, La Mercy, KZN 01 November 2017, 11:00. A COMPULSORY briefing session and site meeting for service providers, who have paid for and collected the Bid Documents during the collection period as specified above, will be held at DTPC, 7 Umsinsi Junction, 4th Floor, 290 South, La Mercy KwaZulu Natal on, 01th NOVEMBER 2017 at 11:00. Enquiries should be directed via email: tenders@dubetradeport.co.za.

Bids obtainable from: Bid documents will only be available from, 23th October 2017 to 31th October 2017 during the weekdays (Mon – Fri) between 08h30 and 16h00, at the Dube TradePort Corporation offices at 7 Umsinsi Junction, 4th floor, 29˚ South, La Mercy, KwaZulu-Natal. A non-refundable document fee of R 500.00 (Five hundred Rands only) must be paid via EFT prior to collection of the Bid Documents. No cash will be accepted and proof of payment must be produced on collection of the Bid Documents. Please allow 2 days for funds to reflect in the account. DTPC will only release documents once the payment has been cleared in its bank account. Payments must contain the reference, “RFP/17/CEO/07” and must clearly identify the Bidder, e.g. “ABC Consortium”., Payment Details: Bank: ABSA; A/C No: 405 687 3817; Branch Code: 632 005; A/C
Name: Dube TradePort Corporation; Account type: Current, Notes: Electronic versions of these documents will only be available on confirmation and/or proof of payment.

Post or Deliver Bids to: DTPC 29 Degrees South, 7 Umsinsi Junction, La Mercy, KZN. Proposals must be submitted at the DTPC offices on or before 11h00, South African time on 17th November 2017. Documents should be clearly marked “PROVISION OF SERVICE DESK MANAGEMENT SYSTEM”

For technical information please contact: Vanishree Naidoo. Tel: 0328140096. Fax: 0328140102 Email: tenders@dubetradeport.co.za. Hours: 08:00 - 16:30.

For completion of bid documents please contact: Vanishree Naidoo, Tel: 0328140096, Fax: 0328140102, Email: tenders@dubetradeport.co.za, Hours: 08:00 - 16:30.

All proposals will be evaluated in various stages – compliance and functionality will be assessed and thereafter all responsive proposals will be evaluated in accordance with the PPPFA regulations, 2017 using the 80/20 preference points system.

Required at: KwaZulu-Natal: Dube TradePort Corporation: I Connect

Tender number: DTP/ RFP/ 17/ CEO/ 07/ 2017

Closing date and time: 2017-11-17 at 11:00


Title Closing Date Tender No.
Supply and delivery of Nutritional Products Combos at Moorreesburg 2017-11-24 12:00 6/5/2/363
Construction services (Electrification Projects) 2017-12-01 11:00 Cluster B: BM15/17/18
Supply: Hardware items 2017-11-22 12:00 GG11800220
Supply, Delivery and Installation of Meteorological Equipment and Telescopic Mast in Velddrif 2017-11-24 12:00 6/5/2/136
Supply: Ear plugs 2017-11-27 10:00 GA11800213
Supply 150 each x handcuffs;hinged;blk;stainless steel 2017-11-28 10:00 GA11800216
Construction services (Electrification Projects) 2017-12-01 11:00 Cluster B: BM14/17/18
Supply: Sunglasses 2017-11-28 10:00 GA11800217
Service Provider to perform an internal audit: Review the adequacy and effectiveness of ICT portfolio management 2017-11-23 10:00 DSS0003670
Supply: tie - type: bow; colour: royal blue 2017-11-28 10:00 GA11800218
Construction services (Electrification Projects) 2017-12-01 11:00 Cluster B: BM13/17/18
Supply: Pvc gloves 2017-12-01 10:00 GA11800219
Service Provider to perform an internal audit: Review the adequacy and effectiveness of ICT governance controls 2017-11-23 10:00 DSS0003669
Service Provider to perform an internal audit: Review the adequacy and effectiveness of controls to ensure that municipality manages its cash flow optimally 2017-11-23 10:00 DSS0003668
Supply: Footwear 2017-11-30 10:00 GA11800220
Construction services (Electrification Projects) 2017-12-01 11:00 Cluster B: BM11/17/18
Eskom Holding SOC Limited invite you to submit inforrmation on 2kg pallets/ briquettes fine coal for testing and provide data. 2018-01-09 10:00 CORP 4240R
Supply, Install, Test and Commissioning of Two (2) Electrically Actuated DN1200 Gate Valves at the Princess Elizabeth Dry Dock, Port of East London 2017-12-09 10:00 TNPA 717
Construction services (Electrification Projects) 2017-12-01 11:00 Cluster A: BM17/17/18
Supply and installation of electrical network in Polokwane x78 phase 2 2018-01-09 10:00 PM94/2017

Pages

Functionality and Tenders

In all competitive bids (tenders) you as the bidder will have to respond to Functionality. You will need to score a set minimum number of points, measured as a percentage, on Functionality of a competitive bid (tender) in order to advance to the next phase of evaluation in the tender process.

Usually Organs of State evaluate competitive bids (tenders) as follows:

  • The tender response is evaluated on Functionality where the bidder must score points out of a maximum of 100 points.
  • A threshold of between 65 to 75 out of 100 points... Read More
Free Keyword search

Search all tender notices for FREE!

No subscription or registration required!

You can also search by the reference of the the tender.

Advanced search

Search by Issuer, Region or Sector, individually, or using any combination of the three.